The AirPods Pro 2 comes with a brand new hearing aid feature that has been FDA-approved as an over-the-counter (OTC) hearing aid software device. Because both of my parents have hearing loss, and one of my parents has had mixed results with a variety of prescription and OTC hearing aids, I decided to put the AirPods Pro 2 hearing aid feature to the test. After contending with a packaging fiasco which I describe here and here, the AirPods Pro 2 finally landed under my parents’ Christmas tree, and we tested it out.
I’ll spare details and jump straight to the conclusion. The AirPods Pro 2 should mainly be considered as a hearing aid for people who have experience with using bluetooth audio devices on their iPhones. The only exception that I can think of is if the individual is fairly tech-savvy. Both of my parents had significant challenges understanding how to switch between iPhone audio, speaker mode, and bluetooth audio and in fact could not even recognize which audio mode the phone was using. From my perspective, the test results about the quality of the hearing aid feature were inconclusive.
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