I previously wrote about a strange time zone issue that has plagued Outlook for some time.
In this post, I wanted to share another Outlook issue, and this one is related to displaying certain email messages. I am using Outlook for Office 365, Version 1701 (Build 7766.2060), running on Windows 10. Here's what I see when opening a certain message in Outlook:
As you can see, the right side of the message body is truncated. Here is the same message when viewed through Outlook Web access on a Safari or Firefox browser:
As you can see, everything looks normal. The message also displays correctly on Outlook for iOS (not pictured), so the issue seems to be isolated to Outlook for Office 365 on Windows from what I can tell. The problem may have something to do with the way the email is encoded, since it only happens with messages that I receive from the HIMSS Learning Center.
Anyone else having this issue?
Showing posts with label Microsoft Outlook. Show all posts
Showing posts with label Microsoft Outlook. Show all posts
Wednesday, March 22, 2017
Saturday, March 18, 2017
Outlook Time Zone Conversion Strangeness
I have used Microsoft Outlook on a Windows machine for years and am currently running Office 365 with automatic updates. A few months ago I configured my Outlook calendar to show 2 time zones, Pacific and Eastern, which are 3 hours apart. Although it was working as expected for many weeks, earlier this week I noticed an error in which the Eastern time zone was being incorrectly shown as 4 hours ahead of Pacific:
Note that Daylight Saving Time went into effect on Sunday 3/12, and I noticed the error a day later on Monday 3/13. I tried quitting and re-launching Outlook, tweaking the time zone settings from my Outlook Options menu, and even rebooting my Windows virtual machine on Parallels Desktop, but still no luck. I was in the Eastern time zone at the time, and my Outlook for iOS application was showing the correct local time for my calendar appointments, so I think this issue was isolated to Outlook for Windows.
In any case, after starting up my machine the next day, the issue disappeared. I wonder if there was a temporary bug due to Daylight Saving Time that Microsoft had fixed? I do have automatic updates turned on, but the last update was in January 2017. Hmmm...
Note that Daylight Saving Time went into effect on Sunday 3/12, and I noticed the error a day later on Monday 3/13. I tried quitting and re-launching Outlook, tweaking the time zone settings from my Outlook Options menu, and even rebooting my Windows virtual machine on Parallels Desktop, but still no luck. I was in the Eastern time zone at the time, and my Outlook for iOS application was showing the correct local time for my calendar appointments, so I think this issue was isolated to Outlook for Windows.
In any case, after starting up my machine the next day, the issue disappeared. I wonder if there was a temporary bug due to Daylight Saving Time that Microsoft had fixed? I do have automatic updates turned on, but the last update was in January 2017. Hmmm...
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